faqs

. What is vaping?

Vaping is the act of inhaling and exhaling vapor produced by an electronic device known as an e-cigarette or vape. It provides an alternative to traditional smoking by heating an e-liquid to produce vapor without burning tobacco.

2. Is vaping safe?

Vaping is considered a less harmful alternative to smoking traditional cigarettes. However, it is not completely risk-free. Vaping is intended for adult smokers seeking an alternative. If you do not smoke, do not start vaping.

3. How do I place an order?

Placing an order at Super Vapes is easy. Simply browse our products, add your desired items to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information to complete your purchase.

4. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, electronic payment services, and more. Payment options are displayed at the checkout.

5. Do you ship internationally?

No, we not offer international shipping. Please ensure you are aware of your local laws and regulations regarding vaping products, as these may vary by country.

6. How long will it take to receive my order?

Delivery times may vary based on your location and the shipping method you choose at checkout. You will receive a tracking number to monitor the progress of your delivery.

7. What is your return policy?

We offer a hassle-free return policy. If you receive a faulty or incorrect product, please contact our customer support team within 7 Working days of delivery. For health and safety reasons, we cannot accept returns on e-liquids.

8. Are your products authentic?

Absolutely. We only source products from reputable brands and distributors to ensure the authenticity and quality of our offerings.

9. How can I contact your customer support team?

You can reach our dedicated customer support team via email at support@supervapes.co.uk We're here to assist you with any questions or concerns.

10. Can I get assistance in choosing the right products for me?

Of course! Our team of experts is here to provide personalized recommendations. Please contact us for assistance in finding the perfect vaping products for your needs.

If you have additional questions or need specific information, please don't hesitate to reach out to our customer support team. We're here to make your vaping experience as smooth as possible